Care Supervision
Our carers keep extensive notes about the care they provide. Those notes are kept at your loved one's home and are available at any time. Our billing system also provides a detailed description of services and care, so you never receive an invoice that doesn't include a line-item cost of care. And our franchisees and managers make regular unannounced visits to the homes to ensure carers are following the specifics of the Custom Care Plan.
This is the first time I have needed care and I was nervous and unsure about what to expect.
Thank goodness I chose Right at Home. The registered care manager is an excellent ambassador for the firm - pleasant, polite and professional at all times.
My carer, to me, is the epitome of what a carer should be - she is a very hard worker and always has a smile on her face.
Gina, client.
