Our Story
Right at Home was founded by Allen Hager. For many years, Allen worked in healthcare as a hospital administrator. While in the hospital environment, he watched many patients – especially seniors – leave the facility and return home, but not necessarily return to health. Once home, a lot of his former patients were unable to care for themselves.
Allen knew that with a little help, most of these people could lead healthy, happy lives in their own homes. But he also knew that there were very few companies that offered this kind of help.
Before he considered home care franchising, he talked to dozens of families to understand the different kinds of challenges they faced and what kind of care would help. Then he became a certified nursing assistant so he could experience the needs of people who were still living in their home but who needed some professional assistance.
In 1995, Allen started Right at Home in Omaha, Nebraska. Five years later, he started branching into other regions of the U.S.A. by carefully selecting franchisees who shared his passion for providing care in the home for those in their community.
Right at Home now has approximately 200 offices that serve thousands of clients across the United States, the United Kingdom and Brazil.
The fantastic success of the Right at Home franchise in the U.S.A. led to the company's expansion overseas.
The huge similarities in the development of the UK senior care market meant the UK was an obvious choice for international growth of this outstanding home care brand. As in the U.S.A., Social Services-provided home care in the UK has grown enormously, but similarly the system is based on short visits which provide basic support to those who qualify.
Seniors in the UK now understand there is a choice and that quality home care is now available on an hourly basis or as an alternative to a care home setting.
In October 2009 Ken Deary became Right at Home's first International Master Franchise holder, operating the brand in the UK, Isle of Man and Channel Islands. Ken opened Right at Home's first UK office in Preston, Lancashire in January 2010.
Ken Deary, Right at Home UK
Ken was a very successful McDonald's franchisee between 1994 and 2005, winning numerous awards including The Golden Arches Award - the ultimate worldwide accolade for McDonald's franchisees. He is also a BFA (British Franchise Association) past Franchisee of the Year.
As well as owning a care home in the UK, Ken experienced first-hand the care needs of his own family members, so he understands and has compassion for the care sector as a whole.
Right at Home isn't in the business for the numbers. They're in the business to make a difference and to have branches of their philosophy out in communities making the same kind of impact.
Lance and Tami Brangham, Right at Home Franchisee
I was so impressed by the questions that they asked compared to other organizations that I had looked at. They were much more interested in 'Why did I want to do this?'
Paul Blom, Right at Home Franchisee
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