About Our Carers
Our carers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give carers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.
Selection
To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before carers can become employed with Right at Home and begin caring for clients, every one of them must go through:
- Reference checks
- Background clearance
- Personal interviews
- Competency testing
Once a carer meets our strict selection criteria, it's just the beginning. First, all Right at Home carers are insured and vetted. Then, each carer goes through a comprehensive orientation process that ingrains our policies and procedures.
Training and Continuing Education
Our CERT (Carer Education Retention and Training) program provides ongoing, specialized training that ensures that our carers understand the high standards of care expected by Right at Home.
Through Right at Home University – the educational arm of our CERT Program – carers are given training on issues that help them develop as better overall carers, as well as deal with very specific situations, including:
- Alzheimer's & Dementia
- Medication Management and Compliance
- Osteoarthritis and Mobility Loss
- Hypertension/Stroke Recovery
- Diabetes
- Heart Disease
- Cancer Recovery
From the start, Right at Home were welcoming, helpful, and immediately responsive to my father's care. We instantly responded to their friendly and service-oriented approach and felt that we could work with them. They also seem to hold the bar pretty high for the carers working with them, and their high standards and extensive selection process reassured and impressed us.
Debra M, client's daughter.
