Our Testimonials

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KH, Daughter of Client

Reviewed in Jan 2017

Right at Home are the care providers for my father, they have looked after him for the last 3 years, he is now 90 years old. The care provided is of a very high standard and enables him to still live in his own home. from my own viewpoint they treat him with kindness and respect and always keep me informed as to any concerns about his health and well-being. They know him as an individual so know if there are any changes in his health that need to be addressed this gives me peace of mind. the carers themselves always go that extra mile for him singing happy birthday and bringing him a cake on his birthday they are special. I am grateful for the kindness and care that my dad receives.

N.R, Daughter of Right at Home Client

Reviewed on 4 January 2017

What an excellent company, would highly recommend! Right at Home cared for my mother before she sadly passed away, she was treated with dignity and respect throughout the whole process. Each member of care staff showed love and care to not only her but the whole family! The management team also supported us through such a difficult time, ensuring we were kept informed at every step of the way and were on hand day and night if we required any further assistance or visits. We could not have got through this without them.

D.M, Daughter of Right at Home East Lancashire Client

Reviewed on 4th May 2016

The staff are very professional and take care in what they do and they treat my wife as a person, not just another job they go to, if I have had any issues the managers have been helpful and approachable and taken care to sort out any problems I have had, the company and staff are very caring and professional.

D.M, Husband of Right at Home Tyneside Client

Reviewed 30th September 2016

The manager and his team gave us a one off care package for Dad when he came out of hospital, his staff are very professional and supportive. I would have no hesitation in recommending this company or using their services in the future. Dad was able to meet the manager and the staff that were going to look after him beforehand and get to know them, so he felt at ease when they came to take care of him.
Detailed information was gathered beforehand about Dad and the hospital procedure, so we were totally happy that Dad would be well cared for and it took a weight off our minds. I had contacted a few other organisations, before Right at Home, and after meeting the manager and his team, I knew we had made the right decision. This company is very professional and very thorough and caring in the services they offer.

L.L

Daughter of Client, Right at Home Solent

"Right at Home were able to provide help when I needed it for a limited period following hip replacement surgery.
The help they provided was appropriate and professional and they all helped to make the whole procedure a positive experience and to provide my family with peace of mind.
They work well as a team and communication is good and I was always informed if a care giver was going to be delayed."

Angela

Client, Right at Home Guildford and Farnham

I am a retired NHS consultant who has serious illness recently and my wife, who is a trained nurse, had a total hip replacement at the same time. Hence we required care and support which is being provided by Right At Home at present. This was recommended by my optician, who is connected to Right At Home.
We are pleased to inform you that we are very pleased with the services provided by Right At Home. Carers are carefully chosen and they are well instructed to look after the client. We shall be glad to recommend to our friends or others for the care and support if required without any hesitation. How likely would you be to recommend Right at Home? Extremely likely. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Good.

V.P.

Client, Right at Home Solent

Right at Home have been amazing. They have been looking after my mother for 18 months, gradually increasing the number of visits as the need has arisen - they have been so accommodating and flexible and often gone "above and beyond" when there has been a crisis.
When my mother went into hospital and then into a care home they continued to provide invaluable support for my father. They were a "lunchtime lifeline" and gave me and my brother a lot of peace of mind that he was seeing someone on the days we couldn't visit.

C. T.

Daughter of clients, Right at Home Guildford and Farnham

It is such a welcome surprise to employ a care agency that does what they say they will provide, plus more.
My father is now getting the support he should get, far better and 'streets apart' from the variable care (sometimes good, several times bad) previously given by 2 other care agencies employed.
My role is already starting to change back, where possible, to being my father's daughter, enjoying his company, sharing moments together and removing some of the responsibility / hard work of caring. Both my father and I have greatly benefited from Right at Home's excellent care and support.

P. W.

Daughter of client, Right at Home Solent

My friend had no relatives in this country so was on his own. At 90 he had issues with his health and company.
He wanted to stay in his own home for as long as possible. Right at Home provided support and friendship generally looked after him as one of their own and allowed him to do this until his death.
They were always open and communicated his issues to doctors and health visitors. I was glad to see my friend got his wish.
How likely would you be to recommend Right at Home (Bristol)? Extremely likely. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Excellent.

J.

Friend of client, Right at Home Bristol

We weren't sure what to expect when we first approached Right at Home. Dad had lost a lot of mobility and was looking at a stay in hospital for a major operation.
My sister and I are his only family, and with full-time jobs as well as families of our own, we were both worried that we couldn't provide the support he would need.
Right at Home were understanding and professional. They reassured us that dad wouldn't feel that his independence was in jeopardy and they went out of their way to fully understand his situation, as well as him as a person, in order to match the perfect support worker.

A. L.

Client's daughter

The carer's attitude to their client's needs was at all times exemplary, backed up by an efficient management team. It is obvious that client's needs were matched to the choice of carer.
I cannot recommend Right At Home's ethos more highly.
How likely would you be to recommend Right at Home? Extremely likely. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Good.

D. B.

Client of Right at Home (Harrow)

Right at Home have been assisting as carers to my parents for the last seven months. I have been extremely happy with the care provided, supported by excellent communication.
The carers have been very friendly and helpful and nothing has been too much trouble. They have always treated my parents with dignity and respect.
How likely would you be to recommend Right at Home (Mid Hampshire)? Extremely likely. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Good.

C. R.

Client's daughter

Lovely agency, lovely reliable, genuinely caring carers who are incredibly patient in helping to look after my mother with Motor Neurone Disease.
They treat mum with dignity, caring and respect. The Owner and manager actually care about their clients and having experienced other agencies, I would highly recommend this agency to anyone needing care in their own home.
How likely would you be to recommend Right at Home? Extremely LIKELY. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Excellent.

C. N.

Client's daughter

On behalf of myself and family I would just to thank the Right at Home team for the lovely care service they provided to my elderly mum. Mum loved all the girls, they were kind, courteous, professional and trustworthy.
How likely would you be to recommend Right at Home? Extremely LIKELY. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Excellent.

H. B.

Client's daughter

I found this company whilst looking for short term care for my Mother who came to stay for two weeks. Both the office staff and the carers were always extremely professional, considerate and friendly towards myself and Mum.
I wouldn't hesitate to recommend them to anybody and will certainly use their services again.
How likely would you be to recommend Right at Home? Extremely likely. Overall Standard: Excellent. Staff: Excellent. Care / Support: Excellent. Management: Excellent. Treated with Dignity: Excellent. Value for Money: Excellent.

S. O.

Client's daughter