Tips for keeping our elderly community safe this winter

Tips for keeping our elderly community safe this winter

News

Tips for keeping our elderly community safe this winter

 

Winter is here, and with it is the increased likelihood of freezing temperatures and wintery conditions. But there are simple things we can all do to be good neighbours and CareGivers to help keep loved ones warm, safe and comfortable. After talking to our CareGivers, we have compiled our top five tips to help us all be more prepared this winter season.

Getting older can leave us more vulnerable in the colder months as our bodies respond differently to different temperatures. When we start to feel cold, this usually triggers us to do something to warm up: from adding more layers or turning up the heating. If our body temperature drops below 37C, dangerous problems like increased heart rate and blood pressure, liver damage and heart attack, can arise. Hypothermia can set in if our temperature drops below 35C. Left untreated, hypothermia shuts down the body’s heart and respiratory systems – one of the leading causes of excess winter death.

As homecare specialists, we often see our Clients making decisions during the winter months which can have an adverse impact on their health and wellbeing. This includes turning the heating down, or off, to save money; not wearing the right clothing for the weather; or being unaware of the temperature drop outside.

We also have a number of Clients living with Dementia and Alzheimer’s, which presents its own challenges in the winter, such as forgetting how to operate the heating, or fire, or placing something too close to a fire so it becomes a risk, or they leave the house, not properly wrapped up against the cold.

At Right at Home, as professional CareGivers we are alert to the senior members of our community. But as friendly neighbours, we also care about those living around us. Based on our experiences, we would like to share five tips to help us all be aware of people in our community, who may need a little extra support this winter.

1. If you have senior members in your family or friendship circle, create a rota of people who can regularly call in to check your loved one is warm and safe. Check they have the appropriate clothing. Check the cupboards are stocked with the right kind of food. Check the temperature of the room.

2. Pop in on your neighbours and loved ones for a quick “hello”. As well as alleviating their loneliness, it allows you to check the temperature of a room, and to ensure there is no fire-hazard on or near the appliances. It is also worth investing in a carbon monoxide alarm, especially if you notice the heater may be quite old.

3. If you have a good relationship with seniors around you, and they are comfortable with you in their homes, why not offer to insulate any drafty windows. Adding strips of sealing tape or foam around the edges, or a sticky-backed film (even bubble wrap) onto the window can help to keep the warmth in, and the cold out.

4. When you’re out and about, try to observe the people around you, are the elderly people you pass adequately dressed for the weather? A friendly conversation can give you an idea if the person has forgotten to put a coat on, or if there is an underlying issue. When you shake their hand, do they have gloves? We’re not saying you have to buy everyone a pair of gloves, but you may encounter a situation needing a little extra care, and a trip to the charity shop.

5. When the paths are icy or covered in snow, offering a little support can bring confidence to someone who is struggling to safely navigate the pathways. If someone falls, keep them warm as you call for help; don’t try to help them up, in case they have broken a bone. When they are at home, an unchecked break can be limiting and lead to a more serious problem if not seen to, so ensure to get it checked out.

Being aware of our seniors doesn’t need to be a costly effort, but it does require a little time and vigilance. By working together, we can help to keep our community safe this winter.

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“What an excellent company, would highly recommend! Right at Home cared for my mother before she sadly passed away, she was treated with dignity and respect throughout the whole process. Each member of care staff showed love and care to not only her but the whole family! The management team also supported us through such a difficult time, ensuring we were kept informed at every step of the way and were on hand day and night if we required any further assistance or visits. We could not have got through this without them.”

D.M, Daughter of Right at Home Client

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National Office

Right at Home® UK

4B Burlington House,

Crosby Road North,

Waterloo, Liverpool,

L22 0PJ

Registered Number:

07064895

Phone

Office: 0151 305 0770

Right at Home National Franchise Award 2019

Right at Home National Franchise Award 2019

Awards

Leading UK homecare company Right at Home has been named Best Franchise in the Management category at the 2018 Best Franchise Awards which took place on Tuesday 4th December.

Right at Home’s UK operation is owned by CEO Ken Deary and its National Office is based in Waterloo. The company provides high quality homecare to Clients in the comfort of their own homes and is the most highly rated national homecare agency on the UK’s leading independent review site homecare.co.uk with a 9.8/10 rating.

Right at Home began franchising in the UK in 2011, when Ken (himself an award-winning franchisee when he franchised with McDonalds) discovered the brand in the USA and adapted it for the UK market. It has quickly established itself as one of the best management franchises and in June 2018, it opened its 50th office.

The Best Franchise Awards are based on the results of nationwide research conducted by franchise consultancy, WorkBuzz and the views of independent judges on the present and future prospects of the business. WorkBuzz compiles anonymous feedback from thousands of franchisees who rate qualities such as initial training, ongoing support, relationship with their franchisor and whether they would recommend their franchise to a prospective business owner. Top performing businesses are awarded 5-star franchisee satisfaction status and qualify for the award finals.

Right at Home faced tough competition from numerous household names but was once again named Best Franchise for a third year running and also retained its 5-star franchisee satisfaction status for a sixth consecutive year.

Commenting on their success, Ken Deary, Right at Home CEO said; “We are absolutely delighted that the support provided to our franchisees has been recognised with this award. To have retained the Best Franchise Award for a third year, and 5-star satisfaction for a sixth year, is especially important to us in our pursuit of excellence.”

 

Speak to your local office

Our trusted support is only a call away

National Office

Right at Home® UK

4B Burlington House,

Crosby Road North,

Waterloo, Liverpool,

L22 0PJ

Registered Number:

07064895

Phone

Office: 0151 305 0770

Right at Home Derby 2019 Skills for Care Accolades

Right at Home Derby 2019 Skills for Care Accolades

Awards

Homecare provider Right at Home Derby is thrilled to announce it has been shortlisted for three awards at the 2019 Skills for Care Accolades.

The awards recognise and reward adult social care employers committed to delivering high quality care. Out of hundreds of applications from across the UK, the business is shortlisted to the final 3 companies for: Best employer of between 51 and 249 staff; Best employer support for your registered manager(s); and Best recruitment initiative for its campaign to attract and retain CareGivers.

Right at Home provides domiciliary care and support to people living in their own homes across Derby. It currently supports more than 55 Clients and employs a team of 68 CareGivers. Services range from companionship, home help and personal care to specialist dementia care and live-in care services.

John Houghton, Managing Director of Right at Home Derby, commented: “These shortlistings reflect our commitment to being an employer of choice for CareGivers in Derby. We offer the highest quality care to our Clients and this is provided by the best team of CareGivers. We are delighted with this recognition and look forward to celebrating the achievements of the team in January.”

The awards ceremony will take place on Thursday 31 January 2019 at the ILEC Conference Centre in London and will be hosted by TV dance legend Anton Du Beke.

 

Speak to your local office

Our trusted support is only a call away

National Office

Right at Home® UK

4B Burlington House,

Crosby Road North,

Waterloo, Liverpool,

L22 0PJ

Registered Number:

07064895

Phone

Office: 0151 305 0770

Right at Home Havant and District Achieves ‘Outstanding’ Rating from the Care Quality Commission

Right at Home Havant and District Achieves ‘Outstanding’ Rating from the Care Quality Commission

Awards

Owner Duncan Cameron and his team achieve highest possible overall rating from the Care Quality Commission. 

Homecare company Right at Home Havant and District has been praised by the Care Quality Commission (CQC) on the recent inspection of its services, for delivering high quality care and support.

The CQC, which is the independent regulatory body for health and social care in England, monitors homecare services to ensure the continuous delivery of the best possible care and support. Right at Home provides domiciliary care and support to people living in their own homes. The service, which was rated as an overall ‘Outstanding’ by the CQC, covers Havant, Emsworth, Waterlooville, Petersfield and Hayling Island. It was set up in January 2016 and currently looks after 60 Clients with a workforce of about 40 CareGivers.

The CQC report noted that: “There was consistent, excellent feedback from everyone we spoke to about the leadership of the service including the provider and registered manager.” 

It went on to say: “People received excellent person-centred care where staff knew people exceptionally well. People were encouraged to live their lives as fully and independently as possible.”

And continued: “Staff went the extra mile to arrange meaningful and enjoyable activities for people. Staff consistently worked hard to reduce the social isolation of people.”

As part of the inspection, which took place in September 2018, the CQC inspector spoke to Clients, their relatives and staff, and the responses they received were consistently positive. One Client’s relative told the inspector: “I do get the impression that they provide the care that they would want their families to receive.” Another relative told the inspector: “You feel like you’ve always got someone you can ask to help you out” adding: “They’re excellent!”

Speaking on the result, Owner / Director Duncan Cameron said: “I am delighted to receive an Outstanding from the CQC, but I am especially pleased for our dedicated team of CareGivers. They thoroughly deserve this recognition for the high-quality care and support that they deliver to the local community.”

Deborah Ivanova, Deputy Chief Inspector, Adult Social Care, said: “It is always positive to find a service that is person-centred and inclusive. The service recognised that people should have choice and control over their lives and made this happen. This was clear in how the staff pro-actively promoted people’s independence.

“The management of Right at Home had created a culture that supported staff to develop and use their skills to provide an innovative service. I would like to congratulate them on attaining an overall rating of Outstanding.”

Speak to your local office

Our trusted support is only a call away

National Office

Right at Home® UK

4B Burlington House,

Crosby Road North,

Waterloo, Liverpool,

L22 0PJ

Registered Number:

07064895

Phone

Office: 0151 305 0770

That’s Surrey TV joins RaH GF for a game of Inclusive Cricket

On 22 November 2018, That’s Surrey TV joined Right at Home GF at Farnham Leisure Centre for its weekly game of Inclusive Cricket and spoke to colleague Helen Phillips on how these sessions benefit the local community.

Watch the full interview with Helen by clicking here.

Right at Home GF holds its Inclusive Cricket sessions every Thursday from 12.00pm – 1.00pm after it successfully piloted the idea back in May 2017, in conjunction with Dementia Awareness Week, to encourage gentle exercise and social interaction. The game, which is open to all ages and abilities, is played indoors and is structured so that each player rotates through every position during the game.

To find out more about Inclusive Cricket and how you or a family member can join in, get in touch with Right at Home GF on 01252 783 426. Each session costs £3 per person and new players and spectators are always welcome!