We have been praised by the Care Quality Commission (CQC) in its recent inspection of our services, for delivering high quality care and support.
The CQC is our regulatory body, which monitors our services to ensure we continually deliver the best possible care and support to our Clients. We are delighted to say that we did exceptionally well, celebrating a rating of ‘Good’ in all areas, and we would like to thank all our wonderful Clients who gave the CQC inspector such wonderful comments.
The report noted that staff knew the people they supported well, and people received care from staff who were kind and motivated to provide good care, maintaining dignity, independence and high standards of care.
As part of the inspection, the CQC inspector spoke to Clients, staff and relatives, and the responses they received were consistently positive. One Client said, “The staff always arrive on time and I normally have the same person too”… Another client said “The staff are great, and make me feel safe when they are here. They always check I am ok before they go”
“We are very pleased to have received such a good first CQC report in which the inspectors recognised the high quality of the care we provide,” said John Walsh, Owner, Right at Home Brentwood. “My team are highly trained, dedicated to their client’s needs and I am proud of the work they do daily to support our clients. We will maintain this high quality of care through on-going training and support”.
Click to view our full inspection report http://www.cqc.org.uk/location/1-1833534374