Our Clients

Read some of our families’ care stories at Right at Home.

Betty's Story

Personal Care & Companionship

Betty always told her children that she hoped never to end up in a residential care home or living with them, but wanted to maintain her own independence.

Sam's Story

Young adult care

Sam has Asperger Syndrome and lives in his own flat. His parents knew he needed some supervision and assistance with living on his own and wanted to encourage his independence with support from a CareGiver of a similar age.

Bob's Story

Support getting around and cleaning.

The many years Bob spent as a soldier and active construction worker were beginning to take a physical toll. At first, he simply had trouble standing up from his chair without a helping hand, but he soon needed more help.

Client Testimonials

"My father's needs started out relatively straight forward when he returned home after a stay in hospital after a fall. However, within a couple of days it was obvious to me that the level of care needed to be increased. Right at Home was employed from day one when he got home and dealt with every detail of Dad's care. As his needs quickly increased, the team quickly and efficiently came to the rescue time and again, adjusting time schedules and filling gaps when family members could not be available.

One of the most helpful things is the Mobizio app, which allows the family to see hour by hour reports made by the carers taking care of Dad. This in itself is a real comfort when most of the time the family cannot be there to see what is being done.

Excellent communication at all times by phone by people who you can talk to and get the job done.

I would not hesitate for a moment in recommending this company and the staff for their compassion and first class service."

"We arranged care for my aunt following a stroke and a recent 2nd stroke. The service received is of the highest standard throughout. The staff bent over backwards to carry out an assessment and put in place a package of care in a very tight timeframe. The office staff are so efficient and caring, the carers are just wonderful. The service is totally individually focused and responsive.

Someone is always available for queries and communication is of a very high standard. If there is a new carer, they are always introduced by someone my aunt knows and a schedule is sent so she knows which carer is coming on each visit. This service has made such a difference to my aunt's life, enabling her to return home after 2 traumatic hospital admissions. We can not thank them enough for the wonderful care. They are a credit to the caring profession."

"I do not usually write company reviews but in this instance, I really had to.

Right at Home staff have been caring for my elderly mother for some time now. Service has always been excellent and any requests I have made for changes to hours/days provided have always been dealt with extremely efficiently even at very short notice. Recently though Right at Home staff have really pulled out all the stops!

Mother does not normally receive care on Saturdays but last Saturday we urgently needed help with her. One phone call, and even though a weekend mothers' most regular carer was with us in just 20 minutes. This lady took control of the situation and dealt with the issue in a calm and professional manner taking the stress and worry away from my wife and me. Everything is now back to normal but even so many thanks to all concerned and particularly to the lady who was such a help last Saturday!!"

Live Reviews from Homecare.co.uk the UK’s Leading Homecare Review Website

Contact Us Today

Our trusted support is only a call away.

Phone

Office: 01323 414 658

Office

Right at Home Eastbourne
Suite 16, Charter House, Courtlands Road, Eastbourne, BN22 8UY
Registered Number 10049866

Office Opening Hours

09.00 - 17.30 Mon - Fri