Care Training

We are passionate about delivering fantastic training here at Right at Home, right from initial induction training all the way through to our senior managers taking their level 5 diplomas in Health and Social Care.

Induction Training to Brilliant Basics

Our induction training consists of some online learning and 4 days of classroom training followed by around 2 weeks of shadowing one or more of our existing care assistants. Then, once you are flying solo you will receive ongoing support and coaching to complete your care certificate and achieve the Brilliant Basics level in our internal coaching and support framework. We ensure our new starters have the best opportunity to get off to the Right Start!

Day 1

This day is all about getting a good understanding of Right at Home, key people, our values and ways of working. You will also be taught about equality, diversity and dignity and usually on this day you will receive a Dementia Friends session and a discussion about our vision and strategy from our MD.

Day 2

On day 2 you really get into some of the details with some learning and practical sessions as well – you learn about communication, mental health conditions and choice.

Day 3

Day 3 covers a couple of key practical elements, Moving and Handling training and Medication training.

Day 4

On the last day of your classroom based training you will learn about Basic Life Support – you will find that this essential training will fill you with confidence in dealing with emergencies at home as well as any potential issues with our clients.


Once you have completed the classroom training you are ready to go out shadowing, this is a fantastic opportunity to learn from the best. You will go out with some of our more experienced CareGivers and meet some of our wonderful clients, some of whom you may have the opportunity to support individually when you are flying solo. As you work and learn you will complete your skills sign off sheet and after two weeks you should be ready to be signed off as competent to work on your own.

Care Certificate and Brilliant Basics

Once you are signed off to work on your own that is not the end of your learning! Over the first few months you will learn and gather evidence of what you have achieved (our training coordinator and others will help you to do this). After around three months you are likely to have gathered enough evidence to complete your care certificate and attend your first full review with your care manager. Your aim in order to pass your probation should be to reach the Brilliant Basics level in our Building Brilliance programme.
As soon as you achieve both of these things you will pass your probation and become a fully fledged Right at Home CareGiver, you will receive a bonus and an increase pay rate.

Qualification Opportunities

Many of our team do decide to take on further studies and gain a diploma in Health and Social care. We work with an excellent learning provider to support our team to take on further qualifications and provide opportunities for them to learn on the job. It helps that pay rates go up as well when you gain a further qualification!

Ongoing Training & Building Brilliance

We are very keen to support our team to keep learning and developing. Not everyone wants to progress a career in care but everyone hopes to do their job to the best of their ability so we aim to support all the team to do just that. Our Building Brilliance program support our team to be clear about what is important in the role and how to keep improving.

Do get in touch to find out about the training opportunities available to do you if you join the team.

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