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Finding the right care: sorting fact from fiction

Cut through some of the most common misunderstandings about care with our fact-checking guide

Finding the right care can seem challenging. You want to be sure you receive the best possible care for your needs, and there is so much to think about. With Right at Home, discover outstanding care you can count on. We are dedicated to doing everything we can to improve the quality of life for those in our care, helping them to live independently, and with dignity.

When seeking care, you want something which is just the right fit for you, so it’s important to have the right facts at your disposal. Cut through some of the most common misunderstandings about care with our fact-checking guide:

Myth One: Homecare is only for the elderly

Whilst many users of homecare services are from the elderly population, most service providers, like us, actually work with a variety of people. Becoming ill, vulnerable, or struggling to cope with everyday tasks after surgery or hospitalisation can affect anyone, at any age.

Our local services support people long-term, living with dementia, physical and/or learning disabilities, or short-term, recovering from illness or injury. We also offer a companionship service, providing a trusted, friendly face to share interests and hobbies with.

Right at Home delivers outstanding quality homecare to anyone and everyone who needs it. We are there for you whatever your needs.

Myth Two: Homecare is only provided in a home setting

Most care will centre around the home, as this is where you are most comfortable. However, good quality care will support every aspect of your life, not just your simple day-to-day needs in the house.

We are dedicated to helping you improve the quality of your life in every way possible, whether in the home or out and about. We want to help you lead your fullest life possible within your community and continue to enjoy the activities and hobbies you always have. If you need support with a trip to the hairdressers, or out to a social event, we can help.

Right at Home is dedicated to making a real difference in your life, every day.

Myth Three: CareGivers only provide personal care

There is no “one size fits all” care package, because care is a personal thing. For some it will involve personal care, for others it’s the support of companionship. We tailor our care packages to suit you.

We believe outstanding, high-quality care is only possible when we put you in control of the homecare you’ll receive. We want you to feel like you are fully involved in your own care process, so you can continue life at your pace.

With Right at Home, your needs are at the heart of everything that we do. Just as no two Clients are the same, no two care packages are the same.

Myth Four: Care visits are rushed and only last for 15 minutes

We believe people deserve time, so Right at Home guarantees a minimum of one-hour for all homecare visits. We want to give you the outstanding care you require so you can maintain a good standard of living, which cannot be achieved in short visits.

Our CareGivers will always patiently and diligently give you enough time to help you achieve your daily goals. For us, homecare isn’t just about those every day, routine tasks, it is about receiving well-rounded support, so you still enjoy life.

Right at Home CareGivers are committed to you, the individual. This is why they will take the time to befriend you, developing a relationship which brings a smile to your day.

Myth Five: CareGivers are often unskilled or poorly trained.

For us, providing outstanding care is so much more than just a job. It’s a vocation. We are committed to delivering outstanding care, so only attract people with a real heart for others. Our CareGivers work incredibly hard to do everything they can for the people in their care.

Each person participates in a thorough training process to ensure they live by the Right at Home values and high standards. We go above-and-beyond the national legal requirements.

From our managers and owners, to our office staff and CareGivers, we work constantly to make sure you receive the highest possible quality care. We have devised an industry-leading training programme all staff go on, and CareGivers are encouraged to complete additional qualifications.

This is just one of the reasons why Right at Home has become the UK’s most highly rated care provider on independent review site,

Myth Six: Care quality is a “postcode lottery” – it depends where you live.

All care providers in the UK are subjected to the same standards, which are continually assessed. Whilst quality can, of course, vary from company to company, sourcing your care from a tried-and-trusted provider means the care you can expect will be exceptional, regardless of where you live. Especially with a national brand like Right at Home.

All local Right at Home providers are regularly inspected by government regulatory bodies. All have achieved “Good” or “Outstanding” ratings from the Care Quality Commission (CQC), the independent regulator for health and social care services in England, or excel at all criteria laid out by Care Inspectorate Wales (CIW).

Right at Home is dedicated to providing the highest quality care; to the same level of care we would want for our own family.

Contact your local office to find out how we can help you lead the life you want to live.


Office: 0151 305 0770


Right at Home

Registered Number 07064895

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