Andrew Davis, owner of Right at Home Bournemouth and Poole, has been recognised as Service Leaver Franchisee of the Year at the recent BSi Resettlement Awards in Manchester.
The Resettlement Awards celebrate the achievements of Service Leavers who have successfully overcome the challenges many ex-service men and women deal with when they leave the Armed Forces.
Andrew left the army in May 2012 after 17 years as a Royal Artillery officer. Following active duty in the Balkans and Iraq, he took on more of a mentoring role in the latter part of his career with the army, helping other officers prepare to successfully command their troops during operation. His resettlement process began in September 2011.
When considering his next steps, Andrew evaluated over a dozen franchises. Ultimately, it was his volunteering in a local hospital (Christchurch Hospital), work with the Alzheimer’s Society and the library book deliveries he did with the Royal Voluntary Service (then the WRVS) coupled with his respect for the hands-on homecare experience of the Right at Home UK team that convinced him that Right at Home was the correct ethical and business fit.
“I chose franchising because being ‘the master of my own destiny’ was important to me. Right at Home offered a lot of support, which allowed me to be my own boss and follow my passion as I considered resettlement and moved away from the more structured life in the army. I also wanted to find a way I could offer something back to the community. By offering local jobs, community engagement, and the best in quality care of Right at Home, I really believe I am making a difference.”
Andrew’s business provides high-quality homecare services to elderly people and adults with physical disabilities across Bournemouth and Poole. “It’s quite a departure from my previous life! At the heart of what we do is our desire to protect our Clients’ independence, so they can continue to live in their own home, with our support.” says Andrew.
The values Andrew developed during his time in the Army encourage him to think outside the box, and he will frequently go the extra mile for Clients, including providing overnight ‘pop-in’ visits. He has also been working with the South West Ambulance Service, to train his team, and investing in specialist lifting equipment.
It is still early days for Right at Home Bournemouth and Poole but already 14 ambulance call-outs have been avoided, saving the taxpayer approximately £7,000. Andrew’s business now employs 60 people, turning over £1.3 million per year. His future plans include expanding geographically into more of East Dorset, and further developing his services.
“I’m really proud of the business I have built over the last 5 years. Winning the Service Leaver Franchisee of the Year at the Resettlement Awards is a nice icing on the cake!”