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Right at Home offices launch new technology service, keeping loved ones safe at home


Three of Right at Home’s offices – Right at Home South CheshireRight at Home South Liverpool and Right at Home GF – are launching a new service, known as Right at Home Lite, to support even more people to continue living independently in the comfort of their own home.

Right at Home offers a wide range of services to adults including companionship, personal care, medication reminders, transportation, hospital to home services and 24/7 live-in care. The addition of the Right at Home Lite service will give families peace of mind in between their loved ones’ care calls, and be a stepping-stone for those considering homecare. The service will be especially valuable at this time, when the coronavirus has restricted so much movement and more people need to self-isolate.

The Right at Home Lite service is being offered in partnership with Alertacall, providers of digitally enhanced daily contact that confirms health and safety, detects changing needs and improves customer care. The company already provides services to tens of thousands of older people, and other individuals with higher needs, across the UK.

Clients are given a specially designed device with an OKEachDay button, which they press once a day, or more often as required. This sends a signal to Alertacall which confirms the Client’s contact and that they are able to receive information and prompts. Clients who choose not to engage digitally will receive a call from a trained adviser from the Alertacall team and the trained adviser will talk and exchange information with the Client.

The two businesses share the mutual goals of improving quality of life and helping customers retain independence in their own homes.

Martin Cutbill, Director at Alertacall added: “We are absolutely delighted to be working with Right at Home to launch what is a truly innovative solution in domiciliary care. The Right at Home Lite service will operate 365 days a year and will be a valuable safety net when additional support is wanted outside of the times when in-home care is provided. Furthermore, in these times, the ability to talk to our teams will make a huge difference in reducing the effects of social isolation.

 

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