Right at Home is celebrating as two local business owners have been shortlisted for the national bfa awards, sponsored by HSBC.
Almas Adam, owner of Right at Home Loughton is one of three under 30’s to be listed in the Young Franchisee of the Year category, and Andrew Davis, owner of Right at Home, Bournemouth and Poole in shortlisted the prestigious Customer Focus category.
Andrew Davis left the Army in May 2012, having served 17 years as a Royal Artillery officer, and with a desire to want to continue to give back to the community, established Right at Home Bournemouth within a few months. In 2016, Andrew extended his services into Poole.
Exemplifying Right at Home’s values, Andrew and his team have earned a first-class reputation, based on the person-centred and community-focused care they offer. This translates into a responsibility to improve the quality of life for all their Clients, wherever they can.
This strategy Andrew has instilled in his team has resulted in consistently high Client scores on the independent review website homecare.co.uk of 9.8/10, and equally impressive CareGiver satisfaction results, with Right at Home Bournemouth and Poole one of three Right at Home offices named as a 5 Star Best Employer in Care by independent research specialists, smith+henderson.
Andrew is hoping to add to his recent personal achievement, having won the McDonald’s Service Leaver Franchisee of the Year at the BSi Resettlement Awards in 2017. His dedication to his Clients gives them a sense of security; and gives him the satisfaction of building a business that reaches into the heart of his local community.
Almas Adam, 27, has run his Right at Home Loughton homecare business for three years, employing 40 people and providing quality care for 60 Clients. He has come a long way from the nervous teenager who was crippled by shyness; and his success to date has opened the door to far greater business ambition.
Within his first year, Right at Home Loughton was awarded the Right at Home ‘Right Start’ Award for having the best start within the Right at Home network. In 2017, he was a finalist in the innovation category at the national British Care Awards.
As with any business, the proof of success lies in what his Clients have to say. Based on independent Client feedback, Right at Home Loughton is consistently awarded 9.9/10 on the homecare.co.uk website, and at their first CQC inspection in 2018, they achieved an ‘Outstanding’ rating in ‘Well-Led’, with an overall ‘Good’ rating.
Andrew Brattesani, UK Head of Franchising for HSBC, said,
“To recognise the achievements of all the finalists of the bfa HSBC Franchise Awards, 2018 is an essential part of promoting excellence and best practise for all franchisors working in the UK. Comparing one great entry against another is never easy, particularly as every year the standard seems to improve. I’m proud to be on the judging panel again, looking forward to the entry presentations and excited to continue HSBC’s support of this excellent awards programme.”
The award winners will be announced at an awards ceremony on 28 June.