From our base in the lovely Berkshire village of Twyford, Right at Home Reading & Wokingham District has a simple objective: to deliver the best possible, high-quality care & support for our Clients, in order to make a real difference every day to their lives.
We have an outstanding team of fabulous CareGivers who are 100% dedicated to ensuring that our Clients can live safely and happily in their own homes, with the dignity and respect that they deserve. We offer a premium service through a combination of recruiting, rewarding and retaining great staff, providing comprehensive training, and being sure to match our CareGivers to Client interests and personalities. Right at Home is the UK's most highly recommended national homecare network, and I am proud to say that your local office has developed an outstanding proven reputation for quality care.
Your CareGivers will be personally introduced to you, and given plenty of time to travel to your home. We carefully schedule, to ensure that every care call is a minimum of one hour, so that we can maximise the value of the visit with the aim of improving, not just maintaining, your quality of life. You, your family and your friends can relax knowing that you are in safe hands. Our approach is resulting in outstanding feedback from our Clients, their families and others in the community. For example, we are a "Top 20 Most Recommended" Homecare Provider in SE England (the only Top 20 provider in Wokingham Area/District and the only one serving Reading), a "5*Star Employer” award-winner in 2019 & 2020 (based on the anonymous feedback from our entire team); and for the last 2 years in an independent & anonymous Client satisfaction survey we scored 100% satisfaction on every single question asked of our Clients.
In addition to such heart-warming direct feedback from our Clients, their families and our CareGivers, we are proud that the CQC rate us as "Outstanding" for Caring as part of the overall Good rating for our company.
If you, or a loved one, is looking for companionship or any care or support, please get in touch with our friendly team. Leisa Bailey and I are all here to help and would love to hear from you.
Kevin Lancaster, Managing Director, Right at Home | Reading & Wokingham District