Terms & Conditions
Right at Home: Our Services
Right at Home is a franchisor of companies providing home care for the care of persons with age-related or physically debilitating needs. The Website offers information regarding our franchise offering and home care services, and editorial content regarding home care and franchising.
The information provided in The Website is not intended to, nor should it in any way, replace medical consultations with qualified health or medical professionals to meet your individual health or medical needs, or those of your loved ones. Any information obtained through The Website, pertaining to any care matter, is provided without the benefit of a thorough professional assessment and evaluation and therefore cannot be relied upon as a professional opinion or a recommended course of action in your specific situation. Please keep this in mind while making use of The Website and the information, documents and content provided on The Website.
Restrictions On Use of The Website and Its Contents
The Website is owned and operated by Right at Home UK. All information, documents and content appearing on The Website, including without limitation the text, site design, logos, graphics, icons and images, trademarks and service marks, and copyrighted material, as well as the selection, assembly and arrangement thereof, are the sole property of Right at Home UK. You agree to use the information, documents and content of The Website only for your personal use and for no other purpose.
Rules of User Conduct
By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library or other interactive service that may be available to you on or through The Website, you agree that you will not upload, post or otherwise distribute or facilitate distribution of any content, including without limitation text, communications, software, images, sounds, data or other information, that:
- victimises, harasses, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
- infringes on any patent, trademark, trade secret, copyright, right of publicity or other proprietary right of ours or any third party;
- constitutes unauthorised or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorised solicitation or any form of lottery or gambling;
- contains software viruses or any other computer code, files or programs that are designed or intended to, or actually do, disrupt, damage or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of any third party;
- or impersonates any person or entity, including any employee or representative of us.
You agree that you will not misuse or abuse account access and passwords, and that you are solely responsible for all conduct and transmissions that take place under your account access and passwords.
No Medical Advice or Recommendations
The Website offers information, tools and resources to manage the care of persons with age-related and physically debilitating needs. Right at Home does not provide medical advice through The Website or through any services offered on The Website. We are not a medical referral service and The Website does not provide medical referrals, or make recommendations or endorsements for any healthcare providers.
While Right at Home endeavors to provide the most accurate, up-to-date information available, the documents, content and information contained on The Website may, at times, contain technical inaccuracies, typographical errors, and other errors or mistakes and may be changed or updated without notice. We cannot guarantee or warrant that the content or other information provided through The Website will be accurate or up-to-date or that the procedure for purchasing products and/or services will operate correctly. In the event any service or product is listed at an incorrect price or is not actually available due to incorrect supplier information or other error, we shall have the right to refuse or cancel orders placed for the products or services listed at the incorrect price or actually unavailable, regardless of whether your credit card has been charged and the order has been confirmed. Information on price and availability is subject to change without notice. We are not responsible for any service interruptions on The Website or its availability to you.
The Website and the information, content and documents on The Website are provided by us on an “as-is” basis. Right at Home makes no representations or warranties of any kind with respect to any of the products or services sold through The Website and hereby disclaim any implied warranties with regards thereto. We do not warrant the accuracy, completeness, currency or reliability of any of the content, information and documents found on The Website. You acknowledge that any reliance on any such content, information and documents shall be at your sole risk.
To the full extent permissible by applicable law, Right at Home disclaims all representations and warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, as to the operation of The Website, and the information, content, and documents included on The Website and we disclaim all representations and warranties of any kind, express or implied, with regard to title or ownership of the content, information and documents on The Website.
Limitation of Liability
Right at Home shall not be liable for any damages to or viruses that may infect your computer equipment or software on account of your use of The Website. To the full extent permissible under applicable law, we shall not be liable to you or any other person under any contract, tort, strict liability or other legal theory for any damages of any kind relating to the use or attempted use of The Website, its content, information, documents or links, including, but not limited to, special, exemplary, indirect, consequential, incidental, or punitive damages (including but not limited to, lost profits or lost savings).
The Website may contain links to other Websites on the Internet that are owned and operated by third party vendors and other third parties. Right at Home is providing these links solely as a convenience. The appearance of a link does not imply our endorsement of the link or site, nor are we responsible for the content of any linked site. Links do not imply that we are affiliated with or associated with, or that we are legally authorised to use, any trademark, or copyright or other propriety rights displayed in or accessible through the links, or that any linked Web site is authorised to use any trademark, trade name, logo or copyright symbol of ours. You access linked Websites at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements or programs.
All links to The Website must be approved in writing by Right at Home, except that we consent to links which only: (1) link via a text only link containing the name Right at Home; (2) the link points only to www.rightathomeuk.com and not to deeper pages; (3) the link, when activated by a user, displays that page as a full-screen in a fully operable and navigable browser window and not within a “frame” on the linked Website; and (4) the link and associated information must not create the appearance of any affiliation between us and the Website offering the link to The Website.
Certain content, information and documents from third-party vendors may be made available as part of The Website. Right at Home does not endorse or guarantee the accuracy or completeness of this content, information and documents and all of such content, information and documents are the sole responsibility and liability of such third-party vendors.
Compliance With Laws
User Responsibilities, Communications, Feedback, and Submissions
You must be of sufficient legal age and have a valid credit card, with full authority to use it, to submit an order through The Website. By using The Website, you represent that you are of sufficient legal age to use The Website and to create binding legal obligations for any liability you may incur as a result of your use of The Website. You agree not to use The Website or any content, information and documents contained on it for any illegal or inappropriate activities.
Right at Home welcomes your comments and feedback regarding The Website. All comments, feedback, ideas, suggestions and other similar submissions disclosed, submitted or offered to us while using The Website or otherwise (collectively, “Submissions”) are not confidential and will become and remain our property. We shall be entitled to use, display, publish, reproduce, modify, transmit, sublicense, translate and create derivative works from and distribute these Submissions in any medium and through any method of distribution, transmission or display for any purpose whatsoever, commercial or otherwise, without compensation or any other obligation to the provider of the Submissions.
Collection of Information
Termination of Usage
You agree to defend and indemnify Right at Home from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought against us as a result of your wrongful use of The Website or your use of The Website in violation of the Terms and Conditions.
“Right at Home”, “Right Care” and “Dementia DELAY” are our trademarks and/or service marks. All such trademarks, trade names and service marks are proprietary to us, and may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits us, without our written permission. All other trademarks, product names and company names and logos are the property of their respective owners.
How to Contact Us
Please feel free to contact Right at Home to resolve a complaint regarding any aspect of service relating to The Website.
(+44) 01772 615227
Right at Home UK.
Old Church Court
110 Liverpool Old Road
Walmer Bridge,Lancashire PR4 5GE