Latest News

Information on COVID-19/Coronavirus

Monday 16 March 2020

At Right at Home, the safety and wellbeing of our Clients, CareGivers and employees is always our top priority. With the Coronavirus outbreak now declared as a pandemic, we understand how concerning this time is, particularly for those with loved ones who may be more vulnerable to infection.

We want to reassure our Clients and their families that we are taking proactive steps to ensure we have controls and contingency measures in place to help protect Clients and employees as best as we can. We are working closely with the relevant authorities, including the UK Home Care Association and care regulators and are monitoring the situation as it continues to develop. We are also providing regular updates to our CareGiver teams, who have all received robust training on infection prevention and control and we will continue to update our policies and procedures in line with official advice from the Government, with the best interests of our Clients and employees always front of mind.

It is important to keep up to date with developments, as official guidance is changing daily. For advice on Coronavirus symptoms and tips on prevention, please see below.

NHS Website
For health information and advice, read the NHS web pages on coronavirus.


For latest guidance, information and updates visit Public Health England.

Tuesday 24 March 2020

Last night (Monday 23 March), the Prime Minister announced that the nation should stay at home in order to reduce day-to-day contact with other people. This has been put into place to reduce the spread of Coronavirus and the number of people becoming infected. During his address, the Prime Minister introduced three key measures:

  1. Requiring people to stay at home, except for very limited purposes or for those classed as key workers
  2. Closing non-essential shops and community spaces
  3. Stopping all gatherings of more than two people in public

Every citizen must comply with these new measures. You can read about each of these and what they entail here.

As key workers, we can and will continue to serve the most vulnerable in our communities so they can remain living safely in their own home. We are continuing to follow the Government’s guidance and updating our policies and procedures accordingly and we remain in close contact with our Clients and care teams to keep them informed of the situation as it unfolds. There’s no doubt that the coming weeks and months are going to be challenging.

We know how important social interaction is to our mental health and wellbeing so think about ways you can continue to communicate with people that you would usually visit face-to-face. There are lots of free apps you can use such as FaceTime, Zoom or Skype to communicate with multiple people during a single call and this handy article from the BBC provides suggestions for keeping in touch with older relatives virtually. Mental health charity Mind has also put together helpful advice and guidance on taking care of your mental health and wellbeing during isolation. Whilst staying indoors, it’s also important to keep your brain active, with activities such as Sudoku, puzzles and jigsaws, rather than watching TV all day.

Exercise is also strongly encouraged, as this releases endorphins which can improve your mood. There are hundreds of exercise videos on YouTube which will allow you to exercise in your own home or garden. Now is the time where we can all play our part to help our communities. By following the Government’s new measures, we are providing a safer environment for our key workers to continue serving those who need support the most during this challenging time.

Other useful links:
Looking after your mental health during the Coronavirus outbreak:
How to look after your mental wellbeing while staying at home:


Office: 01704 443344


Right at Home Sefton

Office Address:
Space Solutions Business Centre
Sefton Lane Industrial Estate
L31 8BX

Registered Number 10580882

Office Opening Hours

09.00 - 17.00 Monday to Thursday
09.00 - 16.00 Friday


For information on Coronavirus/COVID-19
please click here.