Most of us at some point in our lives will have to make difficult decisions about the care and well-being of elderly or disabled loved ones. It can be a traumatic and very emotional time for all concerned. Fortunately, there are many good organisations and people who are well trained and committed to helping elderly and disabled people maintain their independence and quality of life in their own homes.
I decided to become a part of Right at Home because of their exceptionally high standards, their well-developed systems, and especially their ethics. Each local office is owned and managed by local people like me who are committed to serving their communities. Our endeavors are backed by Right at Home, which has a growing world-wide network of more than 500 offices. Accordingly, we have a wide support network of knowledgeable and experienced owners and our national office to draw on.
Our commitment to the South Trafford area is to ensure that the quality of care and the well-being of our clients is at the heart of everything we do. Our carers are carefully selected and provided with continuous training and support to enhance their skills and (if they wish) develop their careers in health and social care. We introduce our carers to our clients and their families before care commences and emphasise reliability and quality time with clients as two of our priorities. Most importantly, we work with the client and their family to develop the right care plan for the circumstances.
To contact Mark directly, you can email [email protected], call 0161 905 2888 or use the Contact Us form.
When did you start working in care?
2014
What made you want to do care?
I have always been a people person and really love helping anyone in need. When I was looking at starting a business, I met with Right at Home. I was very impressed with their high standards, honesty and ethics. Quality of service to their clients was the number one priority. This was a very strong fit with my personal values. Caring for vulnerable people comes with a lot of responsibility. I couldn’t do this at anything but the highest level. Right at Home was right for me so I joined as a franchisee in 2014. I’m very proud to say that we have been consistently rated as one of the best care providers in the region, winning homecare.co.uk’s top award in each of the past five years.
Profile
What do you love about your job?
Working with an amazing team and making a real difference to the lives of the people we care for.
What are your hobbies?
I like to play the guitar when I have time.
Tell us a bit about you
I love meeting people and hearing their stories – especially from different cultures and backgrounds. I really enjoy travelling and experiencing history, culture and food. I really like food. I love rugby union and rugby league and follow the Canterbury-Bankstown Bulldogs.
Favourite film? Or if you don’t have one tell us bout the genre(s) you enjoy?
This is a hard one. I like films that are believable, deep and those that have unexpected twists in the plot. Films that stand out include The Shawshank Redemption, Big Wednesday, Point Break (original version), The Sixth Sense.
Favourite Song/Artist/Album? Or if you don’t have one tell us what music you like?
Hard rock and blues – anything with a good guitar riff.
Favourite book(s)? or if you don’t have one tell us bout the genre(s) you enjoy?
I really enjoyed Dan Brown’s books.
What are the biggest challenges youve faced in and out of work?
Running a business and raising children. Both can result in a high level of stress but both very rewarding too.
What would would you like to to achive from your role?
Happy clients, happy staff and continued success.
