Right at Home Bridgend and Vale of Glamorgan, Workbuzz survey

 

At Right at Home Bridgend and Vale of Glamorgan, we recently conducted a Workbuzz survey to gain insights into the experiences of our valued clients and dedicated Caregivers.

We are thrilled to share the outstanding results that reflect the exceptional care and support we provide to our clients.

Their satisfaction and well-being are at the core of everything we do. Additionally, we are immensely proud of the positive feedback received from our Caregivers, who make a significant impact on the lives of those they care for.

Client Feedback:

The feedback from our clients has filled our hearts with joy and gratitude. Here's a glimpse of what they had to say:

Feeling Safe: An overwhelming 100% of our clients agreed that their Caregivers make them feel safe during their visits. We understand that safety is a fundamental aspect of care, and we are dedicated to creating an environment where our clients can feel secure and protected.

Going Above and Beyond: 78% of clients acknowledged that our Caregivers go above and beyond to provide the support they need. Our compassionate and committed team continuously strives to exceed expectations and ensure that our client's well-being is prioritized.

Respect and Dignity: We are delighted to report that 100% of clients agreed that their Caregivers treat them with respect and dignity. We believe in fostering an atmosphere of compassion, where our clients are valued, and their individuality is honoured.

Making a Positive Difference: 100% of clients expressed that our Caregivers make a positive difference in their lives. This feedback reinforces our commitment to enhancing the quality of life for those we care for, empowering them to live independently and joyfully.

Understanding Care Needs: Our Caregivers' expertise and dedication shine through, with 100% of clients acknowledging their excellent understanding of individual care needs. We prioritize personalized care plans, tailored to each client's unique requirements, to ensure their well-being and comfort.

Trust and Dependability: The survey revealed that 100% of clients trust and depend on our Caregivers. Building strong relationships based on trust is at the heart of our care philosophy, and we are honoured to be regarded as reliable and trustworthy by our clients.

Caregiver Feedback:

Our Caregivers are the backbone of our organization, and their satisfaction is of utmost importance to us.

Here's what they had to say:

Clarity in Roles: 100% of Caregivers agreed that they have a clear understanding of what is expected of them in their roles. We believe that providing clarity and support to our Caregivers empowers them to deliver the highest standard of care.

A Great Place to Work: We are thrilled to report that 100% of our Caregivers would recommend Right at Home Bridgend and Vale of Glamorgan as a great place to work. We prioritize a positive and supportive work environment that values and appreciates our Caregivers' contributions.

Access to Training: Our commitment to the professional growth and development of our Caregivers is evident, as 100% agreed that they have access to the training they need to excel in their roles. By investing in their skills and knowledge, we ensure that our team is equipped to provide the best care possible.

Recommendation of Care Services: It is heart-warming to know that 100% of our Caregivers would recommend Right at Home Bridgend and Vale of Glamorgan's care services. This reinforces our dedication to delivering compassionate and personalized care to our clients, and we are grateful for the trust placed in us.

Opportunity for Learning and Development: All our Caregivers expressed that their job provides them with opportunities to learn and develop new skills. We believe in fostering a culture of growth and continuous learning, empowering our Caregivers to enhance their professional capabilities.

The outstanding results of our Workbuzz survey highlight the dedication, compassion, and professionalism of our Caregivers. We are honoured to receive such positive feedback from both our clients and Caregivers, further motivating us to continue delivering the highest quality of care and support. At Right at Home Bridgend and Vale of Glamorgan, we remain committed to making a positive difference in the lives of those we serve and providing a fulfilling and supportive work environment for our Caregivers.

To all our clients and Caregivers, thank you for your trust, feedback, and unwavering support. We are privileged to be a part of your lives and look forward to continuing this incredible journey together.