Our Care Testimonials
My mother is 93 years old and despite her poor health is reluctant to have care. When mum met Lindsay from Right at Home she actually asked her when she would visit her again!
The previous care company we had tried routinely missed visits but Right at Home turn up on time and provide lovely staff. I can certainly recommend them.
My mother has early stage dementia and we needed a good care company to make sure mum was alright during the day when we couldn't be there.
Mum likes to chat and Right at Home selected staff who matched my mothers personality. Mum really enjoys chatting to Karen and Lyndsey and I can see they really care about her.
I cannot thank Right at Home enough for helping out at very short notice. I am my fathers main carer and when I felt unwell last Thursday I could not look after him. Right at Home were at our house within 30 minutes of me calling their office.
That's what I call customer service!
We knew my mother required support in her home, lately she has come to rely on me and my brother more and more. Of course we will help but we have families of our own to look after as well.
When we approached the idea of getting mum help she was against the idea. However, Right at Home provided us with very experienced carers and mum liked all three carers assigned to her. Gradually she has accepted care and this has improved my life too!
I required a reliable company to look after my husband a few evenings each month whilst I take a break. I was worried about selecting a reliable care company because it is something I have not done before. Right at Home were excellent, they were very reassuring both at the initial face-to-face meeting and on the telephone when I was a bit apprehensive. The carer Lyndsey was excellent, she arrived on time and understood my husband's care needs.
Recently I changed from another care company to Right at Home and as a result I have seen a major improvement in the quality of the carers coming to my home. This has resulted in my poor health improving because I am no longer worrying about who will arrive to care for me.
We were delighted with the services we received from Right at Home. Everything was done to give us peace of mind, especially the night I was in hospital knowing that my wife would be cared for with professional understanding. The carer was like a beacon of light when she entered our home and Right at Home will be the first on our list when we require home care services again.
After an operation my mother experienced medical complications and as a result lost interest in her surroundings. Her carer Lesley was excellent; she spent time with mum, took her shopping and to the garden centre. Mum looks forward to the visits and has regained her zest for life.
We replaced the previous care company with Right at Home. What a difference! Margaret the carer listened to our instructions and actively encouraged my mother to do more for herself. As a result mum has become much more independent again.
Right at Home were recommended to us and they are excellent. When my wife's respiratory condition deteriorated one week they noticed immediately and the management team at the office contacted us several times to enquire if things were improving and whether or not our doctor had prescribed any medication.