What makes our homecare different?
Our staff are there to listen and support your wishes and preferences whilst professionally assessing your needs. We stay in close contact with other people who support you (both family and friends, and other healthcare professionals), keeping meticulous records which you and those close to you can access easily.
Our homecare services provide:
- Round the clock support, 24/7 care
- A full 60 minute care visit
- A thorough Personal Care Plan for every individual
- Care delivered by highly-trained CareGivers
- Respect, consideration and support for everyone
What makes us different?
We are responsive – Clients and their families can contact us at any time. Care managers are available 24 hours a day, seven days a week, and 365 days a year. Our Clients’ wellbeing is always our top priority. We want the best for them at all times.
We are selective – We employ only the best CareGivers and give them thorough training before we carefully match the right CareGiver with the right Client.
We are flexible – If a Client or family member is unsatisfied with a particular CareGiver, all it takes is a phone call and we can match our Client with another suitable CareGiver.
We are protected – We carry all of the necessary liability insurance coverage so that all of our Clients and their families are fully protected. In order to ensure only the highest quality staff support our Clients, all our CareGivers are employed directly by their local office. All staff undergo rigorous Disclosure and Barring Service (DBS) and reference checks, together with ongoing training. For this reason we will not use agency staff.
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