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Right at Home is a finalist for national franchising award

Leading UK homecare company Right at Home has been shortlisted in the Leadership & Culture category at the bfa (British Franchise Association) HSBC British Franchise Awards, to be held at the Vox, Birmingham on 30 November 2020.

Right at Home was founded in the UK in 2010 by CEO Ken Deary, and the business now has 60+ locally-owned and operated offices across England and Wales. Ken’s career as a franchisor and prior to this, a franchisee, spans more than 25 years.

Right at Home provides high quality, person-centred homecare to Clients living in the familiar and comfortable surroundings of their own home. It is the most highly rated national homecare agency on the UK’s leading independent review site, with an 9.8/10 rating and more than 1,000 reviews.

The bfa awards are the flagship event in the franchising calendar and getting a nomination in itself is an achievement, proving the business works ethically and in the best interests of franchisees and staff, beating many other franchise systems who also entered.

Commenting on the shortlisting, Ken said: “We are thrilled to be named a finalist for the bfa’s Leadership and Culture award. We pride ourselves on offering the very best support to our growing network of franchise owners and their best interests are at the very heart of every decision we make.”

Pip Wilkins QFP, CEO of the British Franchise Association, congratulated the franchise:

“There’s a reason why Right at Home has been shortlisted in this category for two years running. The entire model is built, as they say, on trust, and the company understands that profitability only comes from being the best at what they do. Sharing these core values are essential if you want to join the Right at Home family.”

Andrew Brattesani, Head of Franchising, HSBC, said:

“The Right at Home network is exceptionally engaged. And an engaged network breeds excellence, shown by an enviable compliance record. Collaboration and communication are key to the success of the business and to achieving exceptional care.”

Right at Home has achieved a number of recent accolades. Last month, it retained its 5 star Franchisee Satisfaction Status for an eighth consecutive year with an impressive overall satisfaction score of 92. In April, it was also awarded 5 star Employer Status by the independent researcher WorkBuzz, following its annual CareGiver satisfaction survey.


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