About Right at Home Reading & Wokingham District

We are a local homecare provider delivering personal care and support for you or your loved one when you need it most. Right at Home is proud to deliver care in Reading, Wokingham, Twyford, Finchampstead, Aborfield, Shinfield, Earley, Woodley, Sonning, Charvil, Ruscombe, Hurst, Wargrave, Winnersh, Waltham St Lawrence, Caversham, Hare Hatch & Shurlock Row

Our Ethos

Our Clients receive their care the way they want, at a time when they want to have it delivered. They are involved in all decision-making, including agreement of their personalised care plan. We know that emotional and moral support for our Clients and their family can be just as important as our specialist care knowledge, so it is ingrained in the support we provide and we always keep in close contact with concerned family and friends. We also understand that good day-to-day communication is vital to give families and loved ones peace of mind, which is why all daily records and communication sheets are kept accessible in the Clients’ home and any concerns can be easily addressed through a call to the office.

We are a local homecare provider delivering personal care and support for you or your loved one when you need it most.

We are a “Top 20 Most Recommended 2019” homecare provider in SE England (the only Top 20 provider in Wokingham Area/District and the only one serving Reading), a “5*Star Employer 2019” award-winner and in a recent independent & anonymous Client satisfaction survey we scored 100% satisfaction on every single question asked of our Clients.

From our base in Twyford we can provide support across our region, including Wokingham, Finchampstead, Aborfield, Shinfield, Earley, Woodley, Sonning, Charvil, Twyford, Ruscombe, Hurst, Waltham St Lawrence and surrounding areas.

Kevin Lancaster, Managing Director, Right at Home | Reading & Wokingham District

Our CareGivers

Our CareGivers want more than a job. They want to make a difference in the lives of those in their care. To ensure only the best CareGivers join us, we have a rigorous selection process in place that includes personal interviews, competency testing, psychometric testing, reference checks and background clearance.

We also ask ourselves a simple question – would I trust the CareGiver to look after my own mother in her home? We only recruit if the answer is a definite ‘YES’.

Once a CareGiver meets our strict criteria, it’s just the beginning. Each goes through a training and orientation process that guides them through our Right at Home values and standards, going above and beyond the national legal requirements. They are given training on issues that help them develop as better overall CareGivers, as well as training on dealing with very specific situations they may come across in their role.

 

Our Support Staff

Behind the scenes we understand it is crucial that our Clients, their families and our staff receive the very best support and expertise from the Right at Home team.

This is why our Managers and Care Coordinators were chosen for their friendly and approachable ‘can do’ attitude, as well as their professionalism and experience in the field. They know all of their Clients’ circumstances and keep their fingers on the pulse of their changes. They work in partnership with the Client, their loved ones and any other healthcare professionals to provide cohesive, all-round support.

CareGivers also need support, and we make sure they benefit from regular confidential supervision sessions, as well as 24/7 mobile phone access to an experienced member of the care team, so help and advice is always a phone call away.

Why Choose Right at Home?

Our Trusted Services

Through trust and commitment to being the best, the quality of the care we provide has been industry-recognised, leading us to become the most highly-rated national homecare agency on the UK’s leading review site, www.homecare.co.uk.

Contact Us Today

Our trusted support is only a call away.

Phone

Office: 0118 207 0600

Office

Right at Home Reading & Wokingham District

Office Address:
Twyford Business Units
Station Road
Twyford
Berkshire
RG10 9TU


Registered Number 10773242

Office Opening Hours

08.30 - 18.00 Mon - Fri